Shipping
Orders over 50 € qualify for free shipping where available. Estimated delivery is usually 5 to 10 business days after order processing, but timing may vary by destination, carrier availability, holidays, or customs checks.
14-Day Returns
You may request a return within 14 days after delivery. Items should be unused, clean, and returned in their original condition. Please contact us before sending anything back so we can confirm the return address and next steps.
Refunds
Refunds are issued to the original payment method after the returned item has been received and checked. Original shipping fees and return shipping costs may not be refundable unless the item arrived damaged, defective, or incorrect.
Damaged or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us with your order number and clear photos of the item and packaging so we can review the next step.